Trust & safety
Built around proof and approval.
Trust is the main product. Customers are not only paying for shopping; they are trusting a person to choose, verify, and buy on their behalf.
ID
Shopper verification
ID, address proof, phone verification, reference checks, and market knowledge checks before assigning work.
PROOF
Live proof
Photos/video of product, shop, price, packaging, bill, and handover whenever needed.
OK
Approval record
Maintain customer approval for product, price, and final purchase before buying.
FEE
Transparent charges
Separate product cost, service fee, packaging fee, and partner delivery fee.
SAFE
Safe handover
Handover proof to delivery partner or customer helps reduce dispute and confusion.
NO
Restricted items
No illegal, unsafe, prescription-only, age-restricted, or unclear items without legal compliance.
Policy line: No approval, no purchase.
Customer trust checklist
- Show product clearly before buying.
- Confirm final price and service fee.
- Share defects or shop limitations honestly.
- Send bill or proof wherever possible.
- Confirm delivery partner handover if delivery is needed.